In this technical era, having a stable and reliable internet is very essential to stay connected with people. For ensuring seamless WiFi coverage throughout their homes, millions of people choose Netgear Orbi. But, nowadays, users encounter issues like Orbi satellite not connecting due to some possible reasons. If you are also experiencing the same problem and are looking for solutions, then you are at the right place. In this blog, we’ll walk you through some reasons behind the issue and also provide simple techniques to get your Orbi satellite back on track and connected to your network. Keep reading!
Reasons Behind Orbi Satellite Not Connecting Issue
Let’s dive into the contributing factors first so that you can identify the reasons and will be able to remove the issue from its roots.
The very first reason behind the Orbi satellite not connecting to the router issue is wrong placement. Because the wrong placement of your Orbi satellite can affect its connectivity.
The next possible reason is temporary hiccups. Maybe your Orbi satellites are surrounded by technical glitches as a result you are facing difficulties to connect to the router.
We all know that firmware plays a crucial role in networking devices. But, when its runs on outdated version, it causes problems like satellite not connecting.
Wireless interference also could be the reason behind the issue at hand because it weakens the signals of the networking device.
Improper Power Supply
There is a possibility that the socket you are using for the power supply is not providing sufficient power to the Orbi satellites.
Thus, these were the reasons that mostly cause the Orbi satellite not connecting issue. But, you don’t need to worry. After all, we have an easy-to-follow troubleshooting tips for you. To learn the techniques, read the next section.
Tips to Fix Orbi Satellite Not Connecting Issue
Check Placement and Proximity
Ensure that your satellite is placed within a reasonable distance from your Orbi router. Obstructions like walls, large furniture, and electronic devices can also hinder the signal. Try moving the satellite to a more open and central location to improve its connection.
Power Cycle the Devices
Power cycle means turning off and then turning on your devices. Begin with the Orbi satellite. Unplug it from the power source, wait for about 10 seconds, and then, plug it back into its socket. Do the same for your Orbi router. This can often resolve connectivity issues caused by temporary glitches.
Check the Power Supply
Now you should check the power socket that you used to give the electricity to the Orbi satellite. If you see there is a problem with the socket like it is damaged, then contact your electrician and get it repaired. You can also use a different socket until the first one is properly working again.
Reconnect to the Network
Sometimes, your satellite might lose its connection to the network. To reconnect it you need to access the Orbi login page, you can follow the following steps to do the same:
- Access the Orbi router’s settings through a web browser.
- Navigate to the Connected Devices section.
- Find the satellite in the list and click on “Disconnect.”
- Wait for a few seconds and then click on “Connect” to re-establish the connection.
If none of the above methods worked, you can try resetting the Orbi satellite to its factory settings. Keep in mind that this will erase any custom settings you’ve configured.
- Locate the Reset button on the satellite (usually a small hole).
- Use a paperclip or a similar tool to press and hold the reset button for about 10 seconds.
- The satellite will reset, and you need to set it up again from scratch.
Hence, these are the tips that you can use to fix the Orbi satellite not connecting issue in a hassle-free manner.
Facing the Orbi satellite not connecting issue can be a temporary setback, but with above-mentioned easy techniques, you can resolve the issue on your own.